Technical Support Executive

Experience:0 - 5 Years Job Title:Technical Support Executive Location:Mohali Education:UG - Any Graduate - Any Specialization, PG - Any PG Course - Any Specialization Compensation:Rupees 2,00,000 - 3,50,000 Name Of Company:Dell International Services India Pvt Ltd Job Description: JOB DESIGNATION:Technical Support Executive / Customer Care Executive JOB RESPONSIBILITIES: Technical Support:Troubleshooting for technical issues related to computers faced by Dell customers. Tech Support will be primarily on software & Hardware issues in Desktops, Laptops & other peripheral devices. Customer Care:Resolving NON TECHNICAL issues pertaining to order status, billing, invoicing ,etc. Desired Profile: CANDIDATE REQUIREMENTS: Should be open to work in night shifts in a 24x7 environment. Should have excellent communication skills in English. Should be open to relocate to Chandigarh / Mohali in case of outstation candidates.( relocation assistance provided ) EDUCATIONAL QUALIFICATIONS: Minimum Graduates in any stream. (10+2+3) Ideal Opportunity for B.Techs. Undergraduates with at least 12 months of international call center /18 months of domestic call center / 24 months of any other work experience . Candidates with Customer Service background interested in Tech support can also apply . HOW TO APPLY: If you find the job profile suitable, then send your updated resume and we will revert within 24 - 48 hours OR Walkin directly with an updated copy of resume and a recent colored passport sized photograph at the address Address: Dell International Services India Pvt Ltd Plot number 40 A, Quark City, Industrial Area, Phase VIII B, Mohali-160059 Telephone:0172-5020014 Email Address:ritu_sood@dell.com, sanika_khanna@dell.com